General Information.
Please Read Before Requesting a Quote
- I am a fully registered and licenced home baking business. I comply with food standards Australia, NSW Food Authority and my local council.
- I DO NOT provide allergy free products. The only bakers who can do this are those who do not use specific allergens in their kitchens. I use a range of ingredients and whilst every care is taken, I cannot guarantee that my products are allergen free. I can most definitely cater for those with intolerances and sensitivities. So please, if you or anyone who will be consuming my products has an allergy (carries an EpiPen and is at risk of dying) you need to understand you do so at your own risk.
- I am more than happy to be sent inspirational pics of other decorators’ cakes (actually, love it, so I know what look/colours you are after), but please note I will not copy another bakers’ work! Each decorator has their own flair and hopefully you are booking me because you like mine!
- I do not do "Burn Cakes". Bakers' insurance will not cover these. Please keep in mind if you are looking for someone to make you a burn cake that the baker you find uses all edible products (inks, papers, glues etc.) as you and/or your guests will be eating the ash produced.
- I am a hobby baker and self-taught. I will not commit to wedding cakes, or any cakes over 2 tiers at this stage. I work with ganache and buttercreams, not fondant (other than for decorations).
- Orders need to be made with a minimum of 2 weeks’ notice and will only be accepted this late if I can fit it into my schedule and source products/ingredients in time.
- I have my own recipes. I will only cook from my recipes. Yes, they are limited to a few basic flavours, but they work and are delicious! Please do not ask me to bake for you using a provided recipe.
- I do tend to avoid dark colours for entire cake coverings when decorating as the taste of the buttercreams will change. Not everyone likes the taste of the colours, for example dark purples can give the frostings a slightly bitter flavour. As long as you are aware of this and happy to proceed, I am happy to decorate in your colour of choice.
- Rest assured that every product that I cook is taste tested by myself and members of my family (I always make a little extra for this) so that I know that my products are leaving tasting amazing.
- I am happy to work with artificial flowers, but not fresh flowers.
- I don’t have set prices, as “one size” does not fit all. For a quote, feel free to contact me.
- I will endeavour to respond ASAP, but I also work as a Registered Nurse, so I may not respond immediately, but I will get back to you. Thank you!
Terms and Conditions
It will be understood that all terms and conditions are agreed to upon receipt of the deposit, so please read all carefully. They are in place to cover both of us!
1. Your initial 50% deposit reserves your date and is non-refundable.
2. Balance must be received by the due date indicated (2 weeks prior) or contract is null and void, and deposit will not be refunded.
3. The date of your final payment is the final date for any changes of size, style or flavours of the cake. Any changes requested cannot be guaranteed and may be subject to additional charges. This is because I will have sourced products in advance to make sure I can fulfil your order.
4. I will not provide photos of your cake prior to the day of collection. This is because I will more than likely be decorating up to the last minute, so you get an amazing fresh product.
5. I (Buntings Bees) will NOT be held accountable or take any responsibility for additions to orders once it has left my possession. This includes but is not limited to fresh/artificial flowers, toppers, candles, ribbons, fruits.
6. If I need to cancel your order due to unforeseen circumstances your deposit will be returned in full, and a 10% discount provided on your next order.
7. Delivery costs are dependent on the location of the delivery location and will be stipulated in the final price.
8. I will not be held responsible for any damage to the cake after drop off is complete. You are responsible for providing an appropriate and secure table and environment for the cake(s). A cake care card will be provided with your order.
9. If you or your representative elects to pick up the cake, you assume all liability and responsibility for the condition of the cake once it leaves my possession.
10. On occasion I will photograph the cakes and I reserve the right to use any photographs for display or promotion without compensation to you.
11. Our products may contain or come into contact with milk, wheat, nuts, soy, and other allergens. You agree to notify your guests of this risk, I will not be held accountable for allergic reactions.
12. If you contact me after the event and ask for a refund/partial refund due to something not being “right” you will need to return the uneaten part of the product so I can see what the problem is.
13. Performance of this agreement is contingent upon our ability to complete the Agreement and is subject to, accidents, Acts of God, and other causes beyond my control.
Privacy Policy for janesbusybaking.com.au
Effective Date: 28/02/2026
Last Updated: 28/02/2026
Introduction
Welcome to Buntings Bees (“we,” “our,” "I" or “us“). I value your privacy and am committed to protecting your personal information. This Privacy Policy explains how I collect, use, disclose, and protect your personal information when you visit our website.
By using my website, you consent to the practices described in this Privacy Policy. Please read this document carefully and feel free to contact me with any questions or concerns.
Information I Collect
2.1. Personal Information: I may collect personal information that you voluntarily provide when using my services, such as your name, email address, postal address, phone number, and other data. This includes information provided during subscription to email list or contact inquiries.
2.2. Automatically Collected Information: We may automatically collect certain information when you visit our website, such as your IP address, browser type, operating system, referring URLs, and pages visited. This data is used to improve our website and enhance your user experience.
How We Use Your Information
We may use your information for the following purposes:
3.1. To provide and improve our services.
3.2. To personalize your experience on our website.
3.3. To communicate with you, respond to your inquiries, and send you updates.
3.4. To monitor and analyse usage patterns to enhance our website’s functionality and security.
Data Security Measures
We take data security seriously. We implement reasonable and appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, access controls, and regular security assessments.
Sharing of Information
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent. However, we may share your information with trusted service providers who assist us in operating our website, subject to strict confidentiality agreements.
Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to collect information about your browsing behaviour. You can manage your cookie preferences through your browser settings.
Your Rights
7.1. Access: You have the right to access the personal information we hold about you. You can request a copy of your information by contacting us.
7.2. Correction: If you believe the personal information we hold about you is inaccurate or incomplete, you can request corrections.
7.3. Deletion: You have the right to request the deletion of your personal information.
7.4. Objection: You can object to the processing of your personal information for certain purposes, such as direct marketing.
7.5. Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format.
Changes to this Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. We will notify you of any significant changes by posting the revised Privacy Policy on our website.
Contact me
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact me at hello@janesbusybaking.com.au
This Privacy Policy was last updated on 28/02/2026